Consumer Health Data Policy

This Consumer Health Data Policy explains how Defensive Health collects, uses, shares, and protects “consumer health data” as defined under applicable U.S. state laws, and the privacy rights and choices you have, in connection with our Services.

This Consumer Health Data Policy supplements our Privacy Policy and applies only to consumer health data relating to Connecticut, Nevada and Washington state residents.

Categories of Consumer Health Data We Collect

Consumer health data includes personal information that is linked or reasonably linkable to a consumer and that identifies the consumer’s past, present, or future physical or mental health status. It includes information about or regarding individual health conditions, treatment, diseases, or diagnosis and any information about a consumer’s health that is derived or extrapolated from non-health related information. We may collect this information directly from you and from providers, plans and billing agents as described in our Privacy Policy.

Purposes for Which We Use and Disclose Consumer Health Data

We collect, use, and share consumer health data with your consent or as reasonably necessary to provide our Services as described in our Privacy Policy. Where necessary, we may also use and share consumer health data to help us meet regulatory obligations, and to detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of Defensive Health and others, and to comply with applicable laws.

The categories of third parties to which we may disclose consumer health data include: affiliates, service providers, professional advisors, and government authorities. We may also disclose consumer health data in connection with or during negotiations concerning any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Your Rights

If you are a Connecticut, Nevada or Washington state resident, you may request the following in relation to your consumer health data:

Confirm whether we are collecting, sharing, or selling consumer health data, and to access a copy of the consumer health data;

Delete consumer health data; and

Withdraw consent for our collection or sharing of consumer health data.

Please note that these rights may be limited in accordance with applicable laws. For example, we may not be able to delete consumer health data where we are required to maintain it for our legal and regulatory purposes.

Submitting a Request

To submit a request, please contact us at support@defensivehealth.com. We will not discriminate against you for exercising your rights described above.

How to Appeal

If your request to exercise any of the rights described above is denied, you may appeal this decision by emailing us within a reasonable time at support@defensivehealth.com. If your appeal is denied, you may file a complaint with appropriate regulatory enforcement authorities.